Can I get a transfer or refund on my entry?
Transfer
A transfer of your entry from one series race to another is possible if the team is notified via info@o2events.com.au prior to eTickets being sent during the race week. ETickets are sent to participants on the Thursday of event week, so any transfer request needs to be made by end of day Wednesday of race week.
Refund
The 2XU Triathlon Series has a no refund policy as outlined in the participant waiver accepted during the registration. In exceptional circumstances where transferring to a future event is not possible, a refund can be made available minus a 25% Refund Administration Fee.